1. Services
Nanzige Consultancy Services (“Company”) provides IT services, website design, software solutions, business email services, online courses, and related digital products/services (“Services”).
2. Payment and Billing
- All payments must be made online through our designated payment systems
- Prices are subject to change with prior notice
- Services will be activated upon successful payment confirmation
3. Digital Products and Refunds
- Digital products, once downloaded, are non-refundable
- Access to online courses and digital materials is non-transferable
- The Company reserves the right to modify digital content without notice
4. Service Suspension
- Services may be suspended without notice for non-payment
- Renewal notices are sent as courtesy reminders only
- Clients are responsible for timely renewal of services
- Company bears no liability for data loss during service suspension
5. Website and Software Services
- Website hosting renewals are client’s responsibility
- Development projects require approved specifications
- Additional features beyond initial scope incur extra charges
- Maintenance periods may cause temporary service interruption
6. Business Email Services
- Email storage quotas must be maintained within allocated limits
- Company is not responsible for email content or attachments
- Spam filtering and security measures may affect email delivery
- Backup of email data is client’s responsibility
7. Online Courses
- Course access is limited to the specified duration
- Materials may not be reproduced or shared
- Completion certificates are issued upon meeting requirements
- Course availability is subject to platform maintenance
8. Intellectual Property
- All designs, code, and content remain Company property until full payment
- Clients retain rights to their provided content
- Company may use work examples for portfolio purposes
9. Service Level Agreement
- Support available during business hours
- Response times vary by service priority
- Planned maintenance will be communicated when possible
10. Termination
- Company may terminate services for terms violation
- Clients may terminate with 30 days notice
- No refunds for early termination
11. Liability
- Company’s liability limited to service fees paid
- No warranty for uninterrupted or error-free operation
- Not liable for indirect or consequential damages
12. Modifications
Company reserves the right to modify these terms with notice posted online.